dg club

dg club App support

Contact
+91 2027809890

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The dg club:

Q1: How to log in after installing the dg club?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely authenticate. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, ensure a strong internet connection is available. After establishing a stable connection, wait for the OTP to be sent and allow sufficient time for it to arrive. If the OTP does not arrive, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help expedite the process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app seamlessly. Once updated, you can start playing without any further problems.

Most Asked Questions Related To Withdraw In The dg club:

Q1: What is the minimum withdrawal amount in the dg club?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only be from earnings obtained through gaming, not from bonuses collected. This means you cannot withdraw bonus money, only the money you've actually earned from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, including your Aadhar card information and UPI and bank details. This will enable the required verification and ensure a smooth process. All necessary details should be saved within the app for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay is a rare exception to the app's usually efficient service.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once earned from playing games with the bonus amount. This means the earnings are separate from the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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